1. General Provisions
1.1 This Agreement is formulated in accordance with the Civil Code of the People's Republic of China, the Personal Information Protection Law of the People's Republic of China, the Cybersecurity Law of the People's Republic of China and other relevant laws and regulations, aiming to standardize the rights and obligations of both parties in the use of DigiDraw official website services and the collection and use of users' personal information.
1.2 This Agreement applies to all users who access this website, actively submit email addresses, and consult, learn about and purchase all series of products including DigiDraw brand digital drawing tablets, digital drawing screens and supporting services.
1.3 Party A reserves the right to optimize and adjust the content of this Agreement according to business development and legal updates. The adjusted version will be published on the official website and take effect upon publication. Continued use of the website services by users shall be deemed as recognition of the updated terms.
2. User Authorization Confirmation (Core Terms)
2.1 Authorization Confirmation: The voluntary submission of personal or institutional email address by Party B through official website forms, consultation windows, event registration, material acquisition and other channels shall be regarded as active, explicit and unreserved authorization for Party A to collect, store and use the email information.
2.2 Scope of Authorized Use: Party B authorizes Party A to use the submitted email address for the following legal and compliant purposes, and Party A shall strictly abide by the principle of minimum necessity in using user information:
(1) Business communication: Respond to user product consultation, technical Q&A, order communication, after-sales support, and adaptation guidance for digital drawing tablets and screens;
(2) Service push: Send users DigiDraw new product information, firmware update notifications, user tutorials, industry solutions, preferential activities, after-sales maintenance reminders and other relevant content;
(3) User service: Conduct user return visits, satisfaction surveys, product experience optimization, account and service permission verification;
(4) Compliance retention: Retain user service data, file records and conduct security verification in accordance with legal requirements.
2.3 Authorization Term: The authorization takes effect from the date when Party B submits the email information, and remains valid until Party B actively withdraws the authorization, deletes the information, or the legal information retention period expires.
3. User Rights and Obligations
(1) Right to know: Users have the right to know the usage scenarios and retention rules of their email information by Party A;
(2) Right to correction: Users may contact Party A's customer service at any time to apply for correcting reserved email information;
(3) Right to withdraw authorization: Users may apply to cancel email push authorization and delete personal email information at any time. Party A will complete the processing within 15 working days after receiving the application and stop all information push and unnecessary use based on the email;
(4) Right to objection: Users may feedback objections to the use of information at any time.
3.2 User Obligations
(1) Users shall guarantee that the submitted email information is true, valid and legal, and legally owned by themselves or their institutions, and shall not submit false or impersonated information;
(2) Users shall not use Party A's website and email docking services to publish or disseminate illegal, harassing or infringing information;
(3) Users understand and agree that receiving product and service information from Party A after submitting an email is a voluntary authorization behavior and does not constitute harassment by Party A.
4. Rights and Obligations of Party A
4.1 Rights of Party A
(1) Party A has the right to legally use the user-submitted email information within the scope stipulated by this Agreement to provide supporting products and services for users;
(2) Party A has the right to terminate services and information authorization for users who maliciously submit false information or use services in violation of regulations;
(3) Party A has the right to optimize service content and push content types according to business needs.
4.2 Obligations of Party A
(1) Strictly abide by personal information protection laws and regulations, keep users' email information strictly confidential, and adopt encrypted storage, permission control and other security measures to prevent information leakage, tampering and loss;
(2) Shall not use users' email information beyond the scope stipulated in this Agreement, and shall not illegally sell, rent, resell or maliciously disclose users' personal information;
(3) Promptly respond to users' applications for information correction, authorization withdrawal and information deletion;
(4) All pushed content is related to DigiDraw digital drawing tablet & screen products, technical services and official activities, without malicious spam information.
5. Information Protection and Data Retention
5.1 Party A only collects email information actively submitted by users, does not compulsorily collect other irrelevant personal information, and strictly implements the principle of data minimization.
5.4 User email data is only used for service docking by internally authorized personnel of Party A, and will not be shared or transferred to irrelevant third parties, unless required by laws and regulations or separately consented by users.
5.3 If the user does not actively withdraw the authorization, Party A will reasonably retain user information for service operation needs; after the user withdraws the authorization, Party A will only retain necessary compliant filing data, and desensitize or delete the rest of the information.
6. Disclaimer
6.1 Party A shall not be liable for information leakage or failure to receive service information caused by non-Party A reasons such as incorrect email filling by users, personal information disclosure by users themselves, and third-party network failures.
6.2 Party A shall not be liable for breach of contract when disclosing user information in accordance with legal requirements from judicial and administrative authorities.
6.3 The voluntary submission of an email by Party B shall be deemed as recognition of the relevant service model, and Party B shall not claim unreasonable rights and interests from Party A on the grounds of ignorance or unauthorized use.
7. Termination of Agreement
7.1 If the user actively applies to withdraw email authorization or delete personal information, the corresponding information use clauses of this Agreement shall terminate automatically.
7.2 If the user uses website services in violation of regulations or submits false information, Party A may unilaterally terminate the service and authorization agreement.
7.3 After the termination of the Agreement, Party A will no longer use the user's email for information push and service docking, but shall still retain compliant filing data in accordance with laws.
8. Dispute Resolution
8.1 The formulation, performance, interpretation and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China.
8.2 Any disputes arising from this Agreement shall be settled through friendly negotiation first; if negotiation fails, either party may file a lawsuit with the People's Court of Nanshan District, Shenzhen City.
9. Supplementary Provisions
9.1 This Agreement is a valid legal document for website services and information authorization, and is complementary to the Privacy Policy.
9.2 Users may check the latest version of this Agreement on Party A's official website at any time.
Customer Service & Authorization Appeal Channel: Users who need to withdraw authorization, delete information or raise objections may contact us through official website online customer service, official email and after-sales hotline.
TuringCreativeTechnology (shenzhen) Co.,Ltd
Brand: DigiDraw
Effective Date: June 15, 2026
Parties to the Agreement:
Party A (Service Provider): TuringCreativeTechnology (shenzhen) Co.,Ltd
Brand Name: DigiDraw
Party B (User): Any natural person or institutional user who submits email information and uses services on this website
Effective Statement: By actively filling in and submitting email address on this official website, Party B confirms that it has fully read, understood and voluntarily agreed to all terms of this Agreement, accepts the binding force of this Agreement, and the service cooperation and information authorization relationship between both parties shall take effect officially.
